SHIPMENTS

Dear CarboFratello,

to ensure the freshness of our products, orders placed before 00:00 on Sunday are entrusted to the courier ON MONDAY. This choice is aimed at avoiding parcels in stock at the weekend.

TYPE OF SHIPMENTS:

  • Express Shipping ITALY € 4.99 : guaranteed delivery time 1-2 working days from the delivery of the shipment to the courier. - FREE for orders over € 50
  • Express shipping EUROPE : guaranteed delivery time: 3-4 working days from the delivery of the shipment to the courier


Our shipments are traceable through a TRACKING code, which will be sent directly by the courier as soon as the shipment is entrusted to them.

The products are shipped under vacuum, inside thermal bags with food gel ice to preserve the quality of our most delicate ingredients.


POLICY REPORTING ANY DAMAGED PARCELS:

My package arrived damaged!

Do not worry, we will proceed by email to a photographic evaluation of the condition of the package, be sure to photograph everything and contact us at the email address support@carbogang.com , we will know how to help you promptly!

Contattaci